Returns & Exchanges
At Eclisse, we want your home to reflect your unique style, which is why we offer a 30-day window for returns on all eligible home decor and furnishings. Items must be in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.
Ship Your Return
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the arrival, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing